Mercana Serena II Large Gray/White Textured Metal Jug

Protection Plan Details

Enjoy the comfort of premium coverage with a Uniters Protection Plan

Frequently Asked Questions

What does this Protection Plan cover?

This plan covers all accidental stains as well as accidental damage to your furniture.

What's covered under "accidental damage?

In terms of accidental damage, this plan covers all unintentional stains, rips, tears, burns, punctures, gouges, chips, dents, and water rings.

Once I've purchased a plan, when does my coverage begin?

Coverage for accidental damage begins the day your product is delivered.

What isn't covered by this plan?

This plan does not cover damages caused by accumulation, neglect, abuse, or failure to comply with the manufacturer’s warranty. It also does not cover damages caused by natural disasters such as a fire or flooding, or furniture used in commercial settings.

What isn't covered by this plan?

See full list of exclusions.

How do I submit a claim?

You can submit a claim to Uniters on their website or app, or give them a call at the phone number listed on your Protection Plan certificate.

Will I have to pay a deductible?

Nope!

Can I cancel my plan?

You can cancel your plan for a full refund within 30 days of purchase. After 30 days, your refund will be prorated. Any previous claims or an administrative fee may be deducted from your refund.

We've partnered with Uniters* to provide you with best-in-class Protection Plan options. Should your furniture, area rug, or mattress need cleaning or repairs, you can rest easy—they've got you covered.

If you purchase this Plan in the following states, AL, AK, CA, CO, CT, DE, DC, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NE, ND, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VT, WI, WV, the Provider of this Plan and the entity responsible for fulfilling the terms of this Plan is Tarmo, LLC, 777 South Flagler Drive, West Palm Beach, Florida, 33401, receiving mail at P.O. Box 11355, West Palm Beach, Florida 33419. We reserve the right to transfer our obligations to another entity. If you purchased this Plan in Florida, the Provider of this Plan and the entity responsible for fulfilling the terms of this Plan is Dealers Assurance Company (License # 02977), receiving mail at 240 N. Fifth Street, Suite 350, Columbus, OH 43215.If you purchased this Plan in AZ, NC, NM, OK, VA, or WA, the Provider of this Plan and the entity responsible for fulfilling the terms of this Plan is Dealers Alliance Corporation, 240 N. Fifth Street, Suite 350, Columbus, OH 43215.