Contact Us
For faster service, please log in to My Account where you can submit cancellation requests as well as your new replacement and return requests, in addition you can also upload your images and check order updates.
My Account
My Account is just another way that Cymax Stores is making your online shopping experience that much easier and enjoyable.
You can use this service for the following:
- View the most up to date information about your order.
- Obtaining tracking information/tracking numbers.
- Requesting a cancellation.
- Requesting replacement parts or a return.
- Updating your billing information.
- Once you submit your cancellation, return or replacement request you will have access to submit m essages directly to our team via My Account.
By Phone
Toll Free 1-866-740-9830
Sales: Mon-Fri 7:00 AM -5:00 PM PST
Customer Service: Mon-Fri 8:00 AM - 4:00 PM PST
Please note we do not accept returns at either address listed below, should you wish to return your product please submit your request via My Account
Cymax USA
12020 Sunrise Valley Drive
Suite 100
Reston, Virginia 20191
United States
Cymax Canada
Unit 310, 4170 Still Creek Dr
Burnaby, BC V5C 6C6
Canada
Send Us Your Suggestions
Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper with CymaxStores.
Please email us at [email protected].